Human Resources Certification Institute (HRCI) Practice Exam

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To reduce ankle injuries among loading-dock workers, what is the most effective strategy?

  1. Mandate high-top steel-toed boots

  2. Review injury records for unsafe behaviors

  3. Conduct a root-cause analysis with a dock workers' committee

  4. Provide safety training from an occupational clinic

The correct answer is: Conduct a root-cause analysis with a dock workers' committee

The most effective strategy to reduce ankle injuries among loading-dock workers is to conduct a root-cause analysis with a dock workers' committee. This option involves actively involving the workers themselves in identifying potential causes of injury and finding solutions. Mandating high-top steel-toed boots may be beneficial, but it does not address other potential factors that could contribute to ankle injuries. Reviewing injury records for unsafe behaviors is reactive and does not prevent future injuries. Providing safety training from an occupational clinic may help, but it may not be as effective as involving the workers themselves in finding solutions. Therefore, conducting a root-cause analysis with a dock workers' committee is the most effective strategy to reduce ankle injuries among loading-dock workers.